Answer Server 12.13

# GetStatistics

The `GetStatistics` action returns statistics for the service.

NOTE: This is a service status action that can be sent only by users that belong to an authorization role that allows the `ServiceStatus` standard role, or which enables the action explicitly. See Authorization Roles Configuration Parameters.

Each statistic returns in an `autn:stat` XML element. This element contains the following attributes:

class | The group that the statistic belongs to. For example, `Service`.
autnid | The subgroup that the statistic belongs to. For example, `Documents`.
name | The name of the statistic.
metric | The type of statistic. This can have one of the following values: 0 String 1 Bytes 2 Bytes per second 3 per second 4 percent 5 count 6 number 7 timestamp 8 seconds 9 milliseconds 10 maximum 11 megabytes
value | The value of the statistic.

For example:

    <autn:stat class="Service" autnid="Statistics" name="24HourRequestsPerSecond" metric="3" value="8.5" />

In this example, the statistic `24hourRequestsPerSecond` has a value of 8.5 per second.

The following statistics return for all servers:

Class | Statistic | Description
--- | --- | ---
[Service] Class
[Statistics] |
| `ServiceDuration` | The number of seconds the service has been running.
| `10SecondResponseAverage` | The average service response time (in milliseconds) measured over the last 10 seconds.
| `10SecondRequestsPerSecond` | The number of requests to the service per second in the last 10 seconds.
| `10SecondRequests` | The number of requests to the service in the last 60 seconds.
| `60SecondResponseAverage` | The average service response time (in milliseconds) measured over the last 60 seconds.
| `60SecondRequestsPerSecond` | The number of requests to the service per second in the last 60 seconds.
| `60SecondPeakRequestsPerSecond` | The highest number of requests to the service over any 60 second period.
| `60SecondRequests` | The number of requests to the service in the last 60 seconds.
| `1HourResponseAverage` | The average service response time (in milliseconds) measured over the last hour.
| `1HourRequestsPerSecond` | The number of requests to the service per second in the last hour.
| `1HourPeakRequestsPerSecond` | The highest number of requests to the service over any 1 hour period.
| `1HourRequests` | The number of requests to the service in the last hour.
| `24HourResponseAverage` | The average service response time (in milliseconds) measured over the last 24 hours.
| `24HourRequestsPerSecond` | The number of requests to the service per second in the last 24 hours.
| `24HourPeakRequestsPerSecond` | The highest number of requests to the service over any 24 hour period.
| `24HourRequests` | The number of requests to the service in the last 24 hours.
| `RecentResponseAverage` | The average service response time (in milliseconds) from the time the last 10 second period finished to the current time.
| `RecentRequestsPerSecond` | The number of requests to the service per second from the time the last 10 second period finished to the current time.
| `RecentPeakRequestsPerSecond` | The highest number of requests to the service from the time the last 10 second period finished to the current time.
| `RecentRequests` | The number of requests to the service from the time the last 10 second period finished to the current time.
| `TotalRequests` | The total number of requests that were made to the service.

The following statistics return for specific components:

Class | Statistic | Description
--- | --- | ---
[ACI] Class
[Action:`ActionName`]
| `Count` | The total number of `ActionName` actions that were sent to the service.
| `CountHadAnswers` | The total number of `ActionName` actions that received answers in the response.
| `Avg.Duration` | The average duration (in ms) of `ActionName` actions.
| `Shortest` | The shortest duration (in ms) of `ActionName` actions.
| `Longest` | The longest duration (in ms) of `ActionName` actions.
| `Avg.ResponseSize` | The average size of responses (in bytes) for `ActionName` actions.
| `Min.ResponseSize` | The minimum size of a response (in bytes) for `ActionName` actions.
| `Max.ResponseSize` | The maximum size of a response (in bytes) for `ActionName` actions.
[Licensing] Class
[Users]
| `Maximum` | The maximum number of users that can be set up for this service.
[Statistics] Class
[Users]
| `Users` | The number of users that has been set up for this service.

## Example

    action=GetStatistics

## Parameters

None.

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Version 12.13 | Last updated October 2022

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Product: IDOL Answer Server 12.13

Topic Title: GetStatistics