Supported Actions
The Zendesk Connector supports the following actions:
| Action | Supported | Further Information |
|---|---|---|
| Synchronize | ✓ | Retrieve Information from Zendesk |
| Synchronize (identifiers) | ✗ | |
| Synchronize Groups | ✓ | To retrieve security group information, configure your OmniGroupServer to send the SynchronizeGroups action to the connector. For information about how to do this, refer to the IDOL Document Security Administration Guide. |
| Collect | ✓ | |
| Identifiers | ✓ | |
| Insert | ✗ | |
| Delete/Remove | ✗ | |
| Hold/ReleaseHold | ✗ | |
| Update | ✗ | |
| Stub | ✗ | |
| GetURI | ✗ | |
| View | ✓ |